Reference

What You Agree To When You Use sbbet

These terms set out the rules that apply to your account, your deposits through DANA, OVO, or GoPay, and your use of the lobby — available where local law permits. Read them before you open an account so there are no surprises later.

Account eligibility conditionsDANA, OVO, GoPay deposit rulesWithdrawal and verification stepsBehaviour and fair-use policyHow to contact us about these terms
sbbet What You Agree To When You Use sbbet
CONTACT OUR TEAM

How to Reach Us About These Terms

If something in these terms is unclear or you believe there has been an error on your account, our support team can walk you through the relevant clause. Reach us through live chat inside your account dashboard, or send an email with your account ID and the specific section you are asking about. Players in Bekasi and Tangerang can access support through the same mobile-first channels — no separate regional line needed.

Live Chat Open chat directly from your account dashboard. Describe the clause or account issue and include your account ID for faster handling.
Email Support Send your query with your registered email address and account ID. Our team reviews terms-related requests and responds with the relevant clause detail.
Account Help Centre The help centre inside your account lists common terms questions, wallet verification steps, and withdrawal conditions in one place.
HOW WE HANDLE THIS

What We Do to Keep Your Account Fair

These terms are not just a legal formality — they describe the actual processes behind your account. Here is how we handle the areas that matter most to you.

Wallet Identity Verification When you request a withdrawal, we check that the DANA, OVO, or GoPay wallet name matches your registered account name before we release funds.
Account Security Responsibility You are responsible for your login credentials. If you suspect unauthorised access, notify us immediately via live chat so we can lock the account while we investigate.
Terms Revision Process When we update these terms, the new version is posted here with a revision date. Continued use of your account after that date means you accept the updated conditions.
Fair Use and Account Review Accounts flagged for coordinated abuse or misuse of platform features are suspended pending review. We notify you by email to the address on your account before action is taken.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — from wallet deposits to account suspension and how to request a change.

Yes. Every deposit method available on sbbet — including DANA, OVO, and GoPay — is covered by these terms. The wallet transaction rules in section two apply each time you fund your account.

Withdrawals will be held until identity is verified. Contact our team via live chat with proof of wallet ownership and we will guide you through the match verification process.

We post a revised date at the top of this page whenever terms are updated. We aim to notify you by email as well. Continued account use after the update date means you accept the new version.

Coordinated account abuse, use of multiple accounts to exploit promotional terms, or any activity that conflicts with the platform's intended purpose. Our team reviews flagged accounts before any action is finalised.

Availability depends on local law and eligible regions. Where a specific clause is unenforceable in your jurisdiction, the remaining terms continue to apply in full.

Send a request via email with your account ID and the detail you need corrected. Our support team handles account-data changes in line with the conditions set out in these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.