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How sbbet Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care. This page explains what we collect, why we collect it, and how you can access, update, or remove your information at any time.

Account Data ProtectionPayment Privacy: DANA, OVO, GoPayCookie ControlsData Retention Policy
sbbet How sbbet Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to request access to your records, or need to report a privacy concern, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Start a chat from your account dashboard. Available for account and data queries during support hours. Fastest path for urgent access requests.
Email Support Send your data request or privacy question to our support address. Include your account email and the nature of your request for a faster response.
Help Centre Our help centre covers common data questions — how to update your details, how to request deletion, and how cookies work on the site.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security Your account is protected with password hashing and session tokens. Suspicious login attempts trigger an OTP verification step sent to your registered contact before access is granted.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences from the settings panel in your account.
Data Retention We keep your account data for as long as your account is active and for the period required by applicable regulations after closure. Payment records tied to DANA, OVO, and GoPay transactions follow financial retention rules.
Requesting Changes To update, access, or delete your data, contact support with your account email. We aim to respond to data requests within the timeframe required by applicable local law in Indonesia.

Common Questions About Your Data

Straight answers to the questions we hear most about how your information is handled on sbbet.

We collect your name, contact details, and the payment identifiers linked to your DANA, OVO, or GoPay wallet. Device and session data is also logged for security purposes.

We do not sell your data. Payment processors handling DANA, OVO, and GoPay transactions receive only what is needed to process your payment, under strict data-processing agreements.

Contact support via live chat or email with your registered account email. We will locate your records and respond within the timeframe required by applicable law in Indonesia.

Yes. You can request deletion of data we no longer need to retain. Some records — such as payment transaction logs — must be kept for regulatory periods before deletion is possible.

Session cookies keep you logged in. Analytics cookies help us understand site usage. You can review and adjust your cookie preferences from the settings panel inside your account.

Payment records are retained for the period required by applicable financial regulations. Once that period passes and your account is closed, we remove the data from active systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.